Position: Photo Capture Associate

Position Overview: The Photo Capture Associate works between the photo capture area and the guest flow area outside of the photo sales gallery. Staff that are positioned to greet guests manage, direct, and organize them as they stream toward the photo capture area. Staff positioned on the camera create a positive guest experience while capturing guests’ photos. Staff positioned outside of the photo sales gallery in the guest flow area direct guests that are exiting the attraction toward the sales counter and assist the Sales Associates with making sales.

Reports to: Photo Capture Supervisor, Assistant Manager, Manager

Weekly Hours: Part-time positions will offer 2-3 shifts per week. Full-time positions will typically offer 4 shifts per week, with a potential for 5 during busy periods. Shifts are 8 – 8 1/2 hours in length.

Hours of Operation: The hours of operation vary between locations. Candidates must be available to work a variety of shifts, starting around 7:45 AM at the earliest and ending around 11:15 PM at the latest. Preference will be given to candidates that are able to work opening and closing shifts throughout the week. Weekend availability is a requirement.

Responsibilities:  

  • Greet guests with a smile and pleasant acknowledgement as they approach the photo capture area and/or as they exit the attraction
  • Establish how many guests are together, if necessary
  • Direct guests to the available capture area and organize the guest(s) for their photo
  • Guide tour groups to the tour capture area or, if requested by the tour group leader, through the alternate bypass
  • Keep lines moving quickly and efficiently
  • Take a quick and quality image of guests
  • Follow trained procedures on operation of equipment
  • Monitor the quality of the photos and capture a re-take if necessary
  • Hand guests their photo claim ticket so they can view their photo after the attraction
  • Look after and maintain photography equipment, ensuring it is in working order
  • Remind and direct guests to view their photo at the photo gallery with their claim ticket
  • Call out claim ticket number to the Sales Associates
  • Assist the Sales Associates in making sales when necessary
  • Interact with guests while they are waiting in line to view and purchase photos
  • Keep the area clean and tidy
  • Perform additional duties as directed by Supervisor, Assistant Manager, or Manager

Employment Attributes:

  • Patient
  • Positive attitude
  • Can work as a member of a team
  • Can work under pressure in a fast-paced environment
  • Strong verbal communication skills
  • Knowledge of a second language is an asset

Working Conditions:

  • Seasonal (approx. April/May – Oct/Nov)
  • Outdoor work environment, subject to summer temperatures.
  • Working in direct sunlight when stationed outside of photo tent to direct guest flow for sales counter
  • Job requires standing for long periods of time
  • Different departments across the location are reached using elevators and/or stairs, depending on the area

Note: Digital Attractions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.